Contact us
Payments, account access, deleting your data, or something that simply isn’t working. A real person reads every message.
Or email us directly
If the form doesn’t work for you, or you’d rather not use it, write to support@veritiliz.com. It reaches the same place.
We aim to reply within a day or two. We are a small operation, not a call centre — but nothing goes unanswered.
Deleting your data
Choose Delete my data above, or email us with that as the subject. Tell us which of the following you want removed and we’ll action it within 30 days:
- Your account and everything attached to it
- A payment record (note: deleting the record is not a refund)
- An experience submission — give us the approximate date and fraud type so we can find it
You can also export or delete your own data from your account page at any time, without contacting anyone.
If you are in danger right now
Please don’t wait for us. Contact your bank and your local cybercrime authority immediately — they can act far faster than we can, and time matters more than anything else.